Privacy Policy

1. Introduction

STRATA.SG ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA") and other applicable laws.

2. Personal Data We Collect

We may collect the following types of personal data:

• Contact information (name, phone number, email address, mailing address)
• Property information (address, type of property, renovation requirements)
• Communication records (emails, messages, call logs)
• Project documentation (photos, measurements, specifications)
• Payment information (billing address, payment method details)
• Website usage data (IP address, browser information, cookies)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• Providing renovation and construction services
• Processing quotations and managing projects
• Communicating with you about our services
• Processing payments and managing accounts
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Marketing our services (with your consent)

4. Disclosure of Personal Data

We may disclose your personal data to:

• Our employees, contractors, and subcontractors involved in your project
• Third-party service providers (payment processors, suppliers, logistics)
• Government authorities when required by law
• Professional advisors (lawyers, accountants, auditors)
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure data storage and transmission
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection

6. Your Rights

Under the PDPA, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Withdraw consent for data processing
• Request deletion of your personal data (subject to legal requirements)
• Object to direct marketing

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Project-related data may be retained for up to 7 years for warranty and legal purposes.

8. Cookies and Website Data

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: